At Omegabe, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility
To be eligible for a refund, you must request a refund within 365 days of your purchase. Your item must be in the same condition that you received it and in its original packaging.
Refund Process
To request a refund, please contact our customer service team at [contact information]. Please provide details such as your order number, the reason for the refund, and any relevant documentation or proof of purchase.
Refund Amount
After receiving your refund request, we will assess the situation and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 365 days.
Non-Refundable Items
Certain items are not eligible for a refund, including downloadable software products, gift cards, and personalized/customized items.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Contact Us
If you have any further questions about our refund policy, please contact our customer service team at [contact information].
